Frequently Asked Questions

As a digital agency DSG has received many questions over the years. The below questions are some specifically related to our business and overall services.

Who is Digital Solutions Group?

Digital Solutions Group is a full service marketing, design, web and ad agency with local, national and international reach.

DSG has refined a suite of solutions specifically tailored to help companies grow and prosper. The firm consults with businesses and organisations, developing marketing plans, communications, branding and e-business strategies to accelerate revenue growth.

Each solution is specifically geared to help businesses solve a set of problems, with measurable, manageable outcomes to create awareness, retention and long term profitability.

What do your websites or services cost?

The short answer: Our prices depend on so many factors, it’s impossible to say in one sentence. Avoid any web developer or marketer who can answer this question without a discussion.

The long answer: To get a better idea of the cost of what you want to build, give us a quick phone call. We’ll ask you a few questions about the nature of the site or service, what sort of interactivity the site will have, your graphic design needs, etc. Then we’ll come to your place of business and come up with a firm quote. Following the phone call and meeting we develop a full proposal.

If you talk to a web developer or provider who gives you an instant quote, run away! Imagine telling someone you want a car and having them immediately giving you a price for that car. Any fair and honest car salesperson would want to know the make, model and engine type of the car you’re looking to purchase, right? The same goes for building web sites, apps and various platforms. Depending on the features you want for your web site, the cost can be anywhere from a few thousand dollars to a few million.

What kind of services can I expect from Digital Solutions Group once I launch my Website or Application?

We are constantly monitoring the Web and keeping up to date with the latest technologies. Our website designers, website developers, engineers and business consultants are always available to discuss the latest developments and potential opportunities that may enhance the utility of your website. To learn more about the additional services currently offered by Digital Solutions Group, please visit our marketing services section.

Can you take care of everything – logo, branding, print, web and exhibition design?

When it comes to design, the answer is yes. From the design of your logo and brand to anything this could be applied to in print and online. We take care of the whole lot for you.

Does DSG offer SEO?

The service that we deliver today has been developed and refined over the past seven years as the industry has evolved.

We believe that ‘SEO’ needs to be viewed as part of a combination of techniques used to achieve the business goals, and not as a channel in isolation.

All the work we do for clients is with the aim of making their websites more visible to their target audience to drive website engagement. SEO is just one of many channels we utilise as part of a digital marketing campaign.

How long has Digital Solutions Group been in business?

Digital Solutions Group has been in business for over 15 years. Please reach out to them directly for the most accurate information on their years in business. Our partners have been in business for a combines 50 years.

What industries does Digital Solutions Group specialise in?

Digital Solutions Group specialises in serving various industries, including but not limited to retail, e-commerce, healthcare, health and beauty, finance, real estate, hospitality, and technology. We have experience working with businesses across different sectors and can tailor solutions to meet your industry-specific needs.

Can DSG handle both small and large-scale projects?

Yes, Digital Solutions Group has the expertise and resources to handle both small and large-scale projects. We have a team of experienced professionals who are capable of managing projects of different sizes and complexities.

How can Digital Solutions Group help improve my business's digital presence?

Digital Solutions Group can help improve your business’s digital presence by creating a user-friendly and visually appealing website, developing mobile apps to engage with your customers, implementing effective digital marketing strategies to reach your target audience, optimising your website for search engines, managing your social media accounts to increase brand visibility, creating compelling content to attract and engage customers, and providing analytics and reporting to track your digital performance.

Does DSG offer e-commerce solutions?

Yes, Digital Solutions Group offers e-commerce solutions. They can create secure and user-friendly e-commerce platforms that enable businesses to sell products or services online, manage inventory, process payments, and provide a seamless shopping experience for customers.

Do we provide SEO services?

We provide SEO services. We can optimise your website to improve its visibility in search engine results, increase organic traffic, and drive relevant leads to your business.

Development Questions

Development can be confusing and we often receive questions on how it works, the steps involved and our overall opinions on development. These are just a few questions that come up often.

Are your websites responsive (mobile friendly)?

We use responsive or adaptive technology for our sites. We typically use responsive technology when the site design can be easily rearranged to fit the screen (more of a block style design where parts of your page can easily stack upon each other vertically as you shrink the window). The more fun or unique your site design is, the more we’ll push for an adaptive solution due to the difficulties of rearranging elements of different shapes and sizes to fit nicely on all screens.

How much will it cost to add eCommerce to my website?

That all depends on how customized your eCommerce processes are and how many products you have.

What technologies do you use?

Web technologies are often divided in to two distinct groups: ‘front-end’ and ‘back-end’. The front-end technologies used to develop websites are non proprietary and generally the same for everyone – HTML, CSS, JS, etc. It’s how these are used that makes the difference. Back-end technologies however, vary and can have consequences for your website.

As strong advocates of Web Standards and Open Source licencing (see below), we gravitate towards non-proprietary back-end technologies: those not owed/licenced by, or reliant upon, any single company or commercial organisation. These include JavaScript (JQuery), PHP, MySQL, Apache Server, etc, and the Open Source Content Management Systems (CMS) using these technologies.

Do you use Open Source software & technologies?

Yes absolutely. Where possible, when available and practical, we’ll always select software and technologies with Open Source licencing, over any other. We don’t necessarily do this because Open Source software is often free to use, but because the collaborative development model makes for better, more responsive, modern and robust web based applications.

Do we help groups with cybersecurity and data protection?

Yes, Digital Solutions Group can assist with cybersecurity and data protection. We can assess your business’s security needs, and implement measures to protect your data and systems from cyber threats, and can provide ongoing monitoring and support to ensure the safety of your digital assets.

Can Digital Solutions Group assist with website maintenance and updates?

Yes, Digital Solutions Group can assist with website maintenance and updates. We can ensure that your website is up to date, secure, and functioning properly by performing regular maintenance tasks, updating content and features, and addressing any technical issues that may arise.

FAQs